At Mood, we prioritize supporting our retail partners to deliver exceptional customer experiences. To maintain our high standards of quality and operational efficiency, we do not accept returns of unsold inventory from retailers. This includes overstock or expired products.
This policy allows us to:
- Ensure product freshness and quality
- Focus on product support and marketing
- Provide promotional resources to help drive sales for our partners
To help retailers make informed purchasing decisions and avoid overstock or expired inventory, we offer:
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Guidance on bestsellers and seasonal trends
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Inventory management advice, including shelf life considerations
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Access to wholesale representatives for insights and product selection tips
By working together on inventory planning and emphasizing proper stock rotation, we aim to support your store’s success while minimizing overstock and waste.
If you have questions or need personalized assistance, please contact your wholesale representative. We appreciate your understanding and collaboration as we strive to provide the highest standards of quality and freshness for everyone involved.