At Mood, we stand behind the quality of our products with a 100-day guarantee. However, individual retailers may have their own return and refund policies, which are not required to align with Mood's guarantee. These policies are set by the retailers themselves and operate independently of our commitment to customer satisfaction.
If you're not completely satisfied with a Mood product, please reach out to our customer service team. We're here to listen, address your concerns, and find a solution that works for you—no matter where you made your purchase. Your feedback is important to us!