At Mood, we aim to keep products available, but sometimes items sell out due to high demand. If this happens, we’ll make sure you’re informed and supported.
What to Expect
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We’ll Notify You
If an item in your order is out of stock, our customer service team will contact you quickly.
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Your Options
- Get a refund for the item.
- Choose a replacement product.
- Wait for the product to restock, and we’ll let you know when it’s available.
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Restock Updates
If you choose to wait, we’ll notify you as soon as the product is back.
Why It Happens
Sometimes demand is higher than expected. We’re always working to restock popular items quickly.
Need Help?
If your product is out of stock, we’ll make resolving it simple. Contact our customer service team anytime for assistance.